Privacy and Cookie Policy
Introduction
Welcome to Go Self Drive Rwanda. We are committed to protecting and respecting your privacy. This Privacy and Cookie Policy outlines how we collect, use, and protect your personal information when you use our services and website.
Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, address, email address, phone number, and payment details.
- Booking Information: Details of your bookings, including rental period, vehicle type, and special requests.
- Technical Data: IP address, browser type, version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process your bookings, manage your account, and provide customer support.
- To Improve Our Services: To understand how our services are used, improve our website, and enhance user experience.
- Marketing and Promotions: To send you promotional materials and updates about our services, with your consent.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: We may disclose your information to comply with any legal obligation, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal data.
- Correction: You can request correction of inaccurate personal data.
- Deletion: You can request deletion of your personal data.
- Objection: You can object to processing your personal data for marketing purposes.
- Portability: You can request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at info@goselfdriverwanda.com
Cookie Policy
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.
How We Use Cookies
We use cookies to:
- Enhance Your Experience: To remember your preferences and personalize your experience.
- Analyze Usage: To analyze how our website is used and to improve its performance.
- Marketing: To deliver relevant advertisements and track their effectiveness.
Types of Cookies We Use
- Essential Cookies: These are necessary for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
- Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website.
- Functionality Cookies: These are used to recognize you when you return to our website and to personalize our content for you.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed.
Managing Cookies
You can manage cookies through your web browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Please refer to your browser’s help documentation for detailed instructions.
Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes we may make will be posted on this page, and where appropriate, notified to you by email.
Contact Us
If you have any questions about this Privacy and Cookie Policy, please contact us:
Go Self Drive Rwanda
Email: info@goselfdriverwanda.com
Phone: +250 783 008 990
Address: Kigali, Rwanda
This Privacy and Cookie Policy is designed to comply with applicable data protection laws and is intended to inform you about how we handle your personal information.